Kapital Bank conducts cybersecurity training sessions in Ganja

Representatives of Kapital Bank conducted cybersecurity training sessions in Ganja for the academic staff and students of three higher education institutions: Ganja State University, Azerbaijan Technological University, and Azerbaijan State Agricultural University. The events were held as part of the “Stop, Think, Verify” campaign.

During the sessions, Emil Gasimov, Deputy Director of the Security Department of Kapital Bank, Nasib Suleymanov, Head of the Fraud and Digital Operations Investigation Department, and Vugar Pashayev, Director of the Ganja Branch, delivered detailed presentations on types of cyber fraud, real-life cases, protection methods, and the bank’s security measures.

The bank representatives also discussed recent fraud cases, emphasizing that criminals often exploit citizens’ emotional states. In some instances, attempts to deceive people via phone calls and various social media platforms were reported. The experts’ key advice was that in any suspicious situation, individuals should stop, think, and always verify the information before taking action. Citizens were also reminded that giving their bank cards to third parties is unacceptable. Bank representatives noted that sharing bank card information creates direct opportunities for fraud, emphasizing that everyone can protect themselves by following simple cyber-hygiene rules. At the end of all three training sessions, an interactive Q&A was held, during which real-life fraud scenarios encountered in everyday situations were discussed, and bank representatives provided detailed explanations to all questions.

As part of the “Stop, Think, Verify” campaign, Kapital Bank, in addition to the trainings, actively raises public awareness by publishing press releases on cybersecurity in mass media and sharing videos and posters on social media for a wide audience.

In addition to the security measures implemented by financial institutions, it is crucial for everyone to remain vigilant against cyber fraud, protect their personal accounts, and avoid sharing their personal data or bank cards with others. The 16-digit PAN number on the front of the card, the 3-digit CVV code on the back, and the 4-digit OTP sent to the cardholder’s mobile number belong exclusively to the cardholder and must never be shared with anyone. It is important to remember that no bank employee will ever contact a customer from a social media account or a foreign phone number. Verifying whether someone calling on behalf of Kapital Bank is indeed a bank employee is very simple. Customers may request the caller to send a confirmation message verifying their identity as a bank representative. If the person truly works for the bank, the customer will receive a notification in the Birbank mobile application confirming this. The notification states: “Dear Birbank user, we confirm that the person offering you the bank product is an employee of our bank. Thank you for trusting us.”

Kapital Bank, the country's first bank, is part of PASHA Holding. Kapital Bank has the largest service network in Azerbaijan with 115 branches and 50 departments all over the country. For more detailed information about the bank’s products and services, please refer to //kapitalbank.az website, 196 Call Centre or the bank’s various social network pages. To apply for a consumer loan visit //kbl.az/prgtk, for a Birbank installment card visit //kbl.az/prcrc.