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Girl, 9, scarred for life from toxic iPhone case

Girl, 9, scarred for life from toxic iPhone case
14.01.2016 09:30
Olivia Retter, from Ware, Herts, was in bed when her phone case leaked and now her shocked mum is on the rampage – warning other parents of the dangers with a 13,000-strong Facebook campaign.

Karly Retter, a 35-year-old cleaner, said: "Olivia fell asleep with it touching her leg.

"Doctors have said it is a severe chemical burn and she will be scarred for life – I still can't believe it.

"She's not supposed to have her phone in her bedroom at night but she sneaked it in and had it in her bed.

"She woke up in the middle of the night and came into my room to say her leg was hurting but I just thought she was being silly and sent her back to bed.

"Then in the morning I saw this awful burn on her leg – I was so shocked a phone case could do that."

Olivia bought the £5.99 phone case, decorated with unicorns and rainbows, from a New Look store in Cambridge on December 27.

Olivia slept with her phone in bed next to her on January 2 and woke up the following morning with the painful red burn on her right thigh.

The clear liquid inside the phone case had leaked out onto her bare skin but Karly claims there was no visible crack showing where it had escaped.

She rushed Olivia to the doctor several days later who confirmed her injury was a severe chemical burn caused by acid and gave her dressings to wear.

Karly said: "There wasn't a safety warning or anything at all on the case itself – nothing to warn you it had chemicals inside.

"Imagine if it had leaked when Olivia was on the phone or holding it to her face – it could have gone on her face or her eyes.

"You just don't think something like that could happen.

"A lot of young girls have similar phone cases and they have no idea how dangerous they are."

In a statement, a spokesman for New Look said: "New Look has spoken with the customer involved and takes complaints of this nature extremely seriously.

"In line with our health and safety procedure, we have now instructed all stores to remove the product in question from the shop floor with immediate effect.

"Our quality team have also begun an investigation with the supplier to understand and prevent this from happening in the future."

(The Daily Star)

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